Warranty & Faulty Items
Where can I find warranty information for specific products?I have a warranty claim for a brand that is no longer on your website. What do I do?How do I put in a warranty claim?How long does a warranty claim take to process? Do I need to lodge a warranty claim directly with the brand/manufacturer?I need to return a faulty itemMy item is covered by warranty according to a brand's website. Can I claim this through you? My homewares item has arrived but it is damaged/faulty or leaking. What should I do? My item was damaged in transit. What should I do? Does natural stone and raw/organic finishes have warranty?