XOX Faqs | xox

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Warranty & Faulty Items

Where can I find warranty information for specific products?

Our products have varying warranties depending on the item and supplier. Please see our warranty table below and for more information, please visit our suppliers' websites.

Related questions

Where can I find warranty information for specific products?I have a warranty claim for a brand that is no longer on your website. What do I do?How do I put in a warranty claim?How long does a warranty claim take to process? Do I need to lodge a warranty claim directly with the brand/manufacturer?I need to return a faulty item My item is covered by warranty according to a brand's website. Can I claim this through you? My homewares item has arrived but it is damaged/faulty or leaking. What should I do? My item was damaged in transit. What should I do? Does natural stone and raw/organic finishes have warranty?