All mirrors from Studio xOx are carefully packaged to ensure safe delivery. Please allow 2–5 business days for order processing, and 5–10 business days for shipping depending on your location.

We offer Australia-wide shipping. Mirrors are shipped via trusted freight partners with tracking provided once your order leaves our warehouse. Due to the fragile nature of our products, someone must be available to receive and inspect the delivery. If damage is suspected, please note it with the driver and contact us within 24 hours with photos so we can resolve the issue swiftly.

Please note: We do not deliver to PO Boxes or Parcel Lockers.

Each mirror in our collection is proudly Australian made, crafted to order with precision, care, and high-quality materials. As a result, our mirrors are not mass-produced — they’re built for those who value craftsmanship and intentional design.

Standard lead time is 5–8 weeks from the date of order.

This allows time for:

Local production and hand-finishing

Custom colour or specification (if applicable)

Thorough quality checks before dispatch

We believe good design is worth the wait. By manufacturing locally, we ensure better quality control, support Australian makers, and reduce environmental impact.

Once your mirror is complete, we’ll carefully package it and send tracking details so you know exactly when it’s on its way.

If you’re working to a specific deadline or need the mirror by a certain date, please get in touch before placing your order — we’ll do our best to accommodate.

All Studio xOx mirrors include a 12-month warranty covering manufacturing faults related to the frame, backing, or glass integrity.

This warranty does not cover:

– Installation damage
– Incorrect handling or use
– Water damage or moisture exposure
– Scratches or marks from abrasive cleaning products

To make a warranty claim, contact us with your order number and photos of the issue.