How long will it take to receive my order?
All shipping timeframes are reflective of the delivery service selected at checkout and therefore we cannot guarantee delivery times. We will dispatch your purchase (non-custom) within 2 business days of your order. For example, if you place your order on a weekend, it will be dispatched the following Monday. You will then receive tracking info via e-mail.
Depending on your delivery location, Sydney deliveries will generally take approx. 1-2 business days for metro areas, and 7-10 days for remote/interstate locations.
Studio xOx proudly uses Sendle as our courier partner of choice. Sendle is Australia's first 100% carbon neutral delivery service and Australia's first certified technology B-Corp.
Please keep in mind that the demand on delivery providers is stronger than ever at the moment due to many factors including the COVID-19 pandemic. You may experience some pickup/delivery delays. We are doing our utmost at our end to ensure these issues are mitigated and your receive your order in a reasonable, timely manner.
For a rough guide on lead times please refer to the below:
Faucet Strommen
2-10 weeks (depending on finish)
Bespoke Bathware
Floor wastes - 1-3 weeks
Mirrors - 6-10 weeks
Consoles - 7-10 weeks
Towel ladder/rails - 6-10 weeks
Push plate - 3 weeks
Nood co.
In stock items: 1 week
Made to order: 3-4 weeks
We Ponder
In stock items: 2-3 weeks
Pre-order stock: 6-7 weeks
Studio xOx
Mirrors - 2 weeks
Heated towel ladder/rails - 2-6 weeks
Lindsey Wherrett
Approx. 24 weeks
Homewares
Depending on stock availability
In stock items: 7-10 days